Shipping & Handling

Local (Pakistan) Shipping

Processing Time: Your order will be dispatched within 1 week after a sales advisor sends you an order confirmation.

After dispatch the standard delivery time required by courier company is 3 to 5 working days.

Exchange Policy

At Nazm, we are committed to providing high-quality products and ensuring customer satisfaction. Please review our exchange policy below:

  • Exchanges are accepted within 48 hours after delivery.
  • Items must be unused, unworn, unwashed, and in their original condition with tags intact.
  • Exchange requests will be approved only in cases of size issues or manufacturing defects.
  • Items purchased on sale or at a discounted price are not eligible for exchange.
  • Customers are responsible for return shipping costs, unless the item received is defective or incorrect.

Exchanges are subject to product availability.

Nazm reserves the right to approve or decline exchange requests if the above conditions are not met.

How to Request an Exchange

1. How to Apply

Please contact our customer support team via email nazmfashion26@gmail.com or Whatsapp at +92 324 4777008

  • Your order number
  • Clear photos of the item
  • Reason for exchange

2. Approval Process

Once your request is reviewed and approved, our team will guide you through the next steps.

3. Shipping Charges

Shipping costs for exchanges will be borne by the customer, unless the item received was incorrect or damaged.

Colour Disclaimer

At Nazm, we make every effort to display product colors as accurately as possible. However, variations may occur due to studio lighting, photography, fabric texture, and screen resolution or brightness settings on different devices. Therefore, minor color differences are not considered defects and are not eligible for exchange or return.

Alteration Service

Too big or too long? We’ll tailor it just right ✂️

Alteration fee: PKR 1,500.

All shipping and handling charges related to alterations are the responsibility of the customer.

To request an alteration, please contact us via email at nazmfashion26@gmail.com or WhatsApp at +92 324 4777008.